{"id":130,"date":"2018-12-05T14:37:53","date_gmt":"2018-12-05T14:37:53","guid":{"rendered":"http:\/\/trivec.stagespace.se\/kundcase\/liseberg\/"},"modified":"2022-10-25T11:54:08","modified_gmt":"2022-10-25T09:54:08","slug":"scandinavian-resorts","status":"publish","type":"page","link":"https:\/\/www.trivec.aws-staging.swace.se\/sv\/kunder\/scandinavian-resorts\/","title":{"rendered":"Scandinavian Resorts"},"content":{"rendered":"

[vc_row][vc_column][vc_story heading_text=”Tillg\u00e4nglighet och lokal n\u00e4rvaro viktigt f\u00f6r H\u00f6gfj\u00e4llshotellet” preamble=”Med 13 restauranger och barer samt en bred verksamhet \u00e4r S\u00e4lens H\u00f6gfj\u00e4llshotell en modern klassiker i den svenska fj\u00e4llen. F\u00f6r att servering och betalning ska g\u00e5 smidigt kr\u00e4vs ett fungerande betalsystem och en leverant\u00f6r som alltid g\u00e5r att n\u00e5. Trivec har tagit sig an utmaningen fr\u00e5n \u201dH\u00f6gis\u201d restauranger och deras g\u00e4ster.”]H\u00f6gfj\u00e4llshotellet i S\u00e4len \u00e4r en klassisk destination i den svenska fj\u00e4llv\u00e4rlden och idag det \u00e4r inte bara sn\u00f6n och backarna som lockar g\u00e4sterna. \u201dH\u00f6gis\u201d, som funnits sedan 1930-talet, utg\u00f6r alltj\u00e4mt hj\u00e4rtat i S\u00e4lenomr\u00e5det \u2013 Nordens st\u00f6rsta turistort. Hotellet har utvecklats till en modern resort med bekv\u00e4mligheter som biograf, spa och stora konferenslokaler. Variationerna \u00e4r stora \u00e4ven inom den traditionella verksamheten med restauranger och barer. H\u00e4r finns idag 13 olika mat- och dryckeskoncept, fr\u00e5n burgare i backen till Fine Dining p\u00e5 hotellet.<\/p>\n

P\u00e5litligt och skr\u00e4ddarsytt kassasystem f\u00f6r Scandinavian Resorts<\/h3>\n

F\u00f6r att hantera sin breda verksamhet s\u00e5 effektivt som m\u00f6jligt beh\u00f6ver H\u00f6gfj\u00e4llshotellet ett p\u00e5litligt och framtidss\u00e4kert kassasystem. Sedan 2015 \u00e4r det Trivecs system som anv\u00e4nds i anl\u00e4ggningens restauranger, barer och \u00f6vriga serveringar. Installationen omfattar \u00e4ven Gammelg\u00e5rden i S\u00e4len. Utg\u00e5ngspunkten f\u00f6r att byta system var fr\u00e4mst att H\u00f6gfj\u00e4llshotellet beh\u00f6vde ett kassasystem med en p\u00e5litlig och n\u00e4rvarande leverant\u00f6r.<\/p>\n

Det viktigaste var att Trivec visade intresse och verkligen engagerade sig f\u00f6r att kassal\u00f6sningen skulle fungera f\u00f6r oss. Vi fick ett skr\u00e4ddarsytt system utifr\u00e5n v\u00e5ra behov, s\u00e4ger Thommy Backner, VD p\u00e5 Scandinavian Resorts som driver H\u00f6gfj\u00e4llshotellet.<\/p><\/blockquote>\n

Givetvis fanns \u00e4ven tekniska och funktionella krav kring effektivitet och anv\u00e4ndarv\u00e4nlighet, men viktigast av allt \u00e4r att systemet fungerar n\u00e4r personalen arbetar med det, i servicetillf\u00e4llet och n\u00e4r det \u00e4r dags att ta betalt.<\/p>\n

Integrationer mot hotell- och ekonomisystem<\/h4>\n

Det var en utmaning f\u00f6r Trivec att kunna hantera H\u00f6gfj\u00e4llshotellets ganska spretiga f\u00f6ruts\u00e4ttningar i en och samma plattform, men det lyckades och Scandinavian Resorts medarbetare uppskattar backoffice-delen i kassasystemet, ett verktyg som hj\u00e4lper dem att f\u00e5 god \u00f6verblick \u00f6ver verksamheten.
\nEtt annat grundkrav var att betalsystemet ska fungera tillsammans med och kunna integreras mot andra IT-funktioner, fr\u00e4mst schemal\u00e4ggningen som ing\u00e5r i hotellsystemet och ekonomisystemet.<\/p>\n

Ett kassasystem som \u00e4r enkelt att anv\u00e4nda<\/h4>\n

Scandinavian Resorts str\u00e4var efter ett betalsystem som \u00e4r enkelt f\u00f6r personalen att hantera och ser positivt p\u00e5 alla m\u00f6jligheter till effektivisering av arbetet p\u00e5 restaurangerna. M\u00f6jligheterna med tr\u00e5dl\u00f6sa enheter f\u00f6r best\u00e4llning och betalning f\u00f6rb\u00e4ttras st\u00e4ndigt och sk\u00e4rmar blir anv\u00e4ndbara i st\u00f6rre utstr\u00e4ckning, till exempel p\u00e5 H\u00f6gfj\u00e4llshotellet testar man till exempel om k\u00f6kssk\u00e4rmar kan ers\u00e4tta skrivare.<\/p>\n

Men tekniken \u00e4r aldrig ett sj\u00e4lv\u00e4ndam\u00e5l. Att kassasystemet \u00e4r enkelt att anv\u00e4nda och g\u00e5r snabbt att l\u00e4ra sig v\u00e4ger tyngre f\u00f6r ett f\u00f6retag som driver en utpr\u00e4glad s\u00e4songsverksamhet. Under vintern har Scandinavian Resorts 160 restauranganst\u00e4llda, till stor del \u00e4r det nya medarbetare som snabbt ska komma in i rutinerna. Dessutom \u00e4r det vanligt att personalen v\u00e4xlar mellan olika enheter d\u00e4r kassorna hanteras p\u00e5 lite olika s\u00e4tt.<\/p>\n

Lokal support ger trygghet<\/h4>\n

Under h\u00f6gs\u00e4song \u00e4r verksamheten p\u00e5 H\u00f6gfj\u00e4llshotellet ig\u00e5ng i stort sett dygnet runt. D\u00e5 kr\u00e4vs inte bara effektiva system, utan i praktiken ocks\u00e5 en leverant\u00f6r som kan rycka ut n\u00e4r det beh\u00f6vs. Trivec svarar f\u00f6r l\u00f6pande support p\u00e5 h\u00e5rdvaran och utbildar medarbetarna s\u00e5 att de kan underh\u00e5lla programvaran p\u00e5 egen hand, bland annat n\u00e4r det handlar om att uppdatera artiklarna i systemet.<\/p>\n

Vi k\u00e4nner en trygghet med Trivec genom att de har en tillg\u00e4nglighet som vi saknade tidigare. Det finns alltid n\u00e5gon som svarar n\u00e4r vi ringer och vi f\u00e5r uppm\u00e4rksamhet f\u00f6r de \u00e4renden som vi lyfter, s\u00e4ger Thommy Backner.<\/p><\/blockquote>\n

Om Scandinavian Resorts<\/h4>\n

Scandinavian Resorts driver S\u00e4lens H\u00f6gfj\u00e4llshotell anno 1937 och Gammelg\u00e5rden Hotell & Restaurang med anor fr\u00e5n 1600-talet. Denna resort \u00e4r en v\u00e4rld av upplevelser med 13 restauranger och barer, Europas st\u00f6rsta After Ski, egen biograf, spa & gym, skiduthyrning, sportshop, concierge och konferenslokaler f\u00f6r upp till 800 personer. \u00d6ver 30 stora event sker \u00e5rligen p\u00e5 H\u00f6gis. Scandinavian Resorts har totalt 1 800 b\u00e4ddar f\u00f6rdelade p\u00e5 S\u00e4lens H\u00f6gfj\u00e4llshotell, l\u00e4genheter och Gammelg\u00e5rden Hotell & Restaurang.[\/vc_story][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_story heading_text=”Tillg\u00e4nglighet och lokal n\u00e4rvaro viktigt f\u00f6r H\u00f6gfj\u00e4llshotellet” preamble=”Med 13 restauranger och barer samt en bred verksamhet \u00e4r S\u00e4lens H\u00f6gfj\u00e4llshotell en modern klassiker i den svenska fj\u00e4llen. F\u00f6r att servering och betalning ska g\u00e5 smidigt kr\u00e4vs ett fungerande betalsystem och en leverant\u00f6r som alltid g\u00e5r att n\u00e5. Trivec har tagit sig an utmaningen fr\u00e5n \u201dH\u00f6gis\u201d […]<\/p>\n","protected":false},"author":2,"featured_media":19170,"parent":129,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-130","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nScandinavian resorts - Trivec<\/title>\n<meta name=\"description\" content=\"Scandinavian resorts fick en skr\u00e4ddarsydd l\u00f6sning med Trivecs kassasystem med integration till deras PMS-system.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Scandinavian resorts - Trivec\" \/>\n<meta property=\"og:description\" content=\"Scandinavian resorts fick en skr\u00e4ddarsydd l\u00f6sning med Trivecs kassasystem med integration till deras PMS-system.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.trivec.aws-staging.swace.se\/sv\/kunder\/scandinavian-resorts\/\" \/>\n<meta property=\"og:site_name\" content=\"Trivec\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-25T09:54:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trivec.aws-staging.swace.se\/wp\/uploads\/2021\/08\/ThommyBackner_trivec_ver3-1024x685-1-min.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"685\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.trivec.aws-staging.swace.se\/sv\/kunder\/scandinavian-resorts\/\",\"url\":\"https:\/\/www.trivec.aws-staging.swace.se\/sv\/kunder\/scandinavian-resorts\/\",\"name\":\"Scandinavian resorts - 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